What is your return policy?
What are your store hours?
We are open from 10:00-7:00pm CT Monday thru Friday and 12:00-5:00pm CT Sunday at 150 E Magnolia Ave. Auburn, AL 36830.
Do you have gift cards?
Yes we do! Click HERE to purchase one. Word is they make for a great gift!
Does my gift card code expire?
Gift card codes will expire 12 months after the date issued.
_________________________________________________Can online gift cards be used in-store or vice versa?
Gift cards purchased online can only be redeemed on shoptherapyauburn.com, and are not redeemable in-store. Gift cards purchased in-store can only be redeemed in-store, and are not redeemable on shoptherapyauburn.com.
ORDERS & RETURNS
Can I return or exchange an item purchased on sale or with a discount code?
All sale item(s) are final sale and cannot be returned or exchanged.
I accidentally picked "In-Store Pick Up" at checkout. Can I change this to ship to my address?
Please contact customer service at email@example.com as soon as possible. We'll do our best to make those changes and get your order to you as soon as possible.
Once I have placed my order online, how long will it take to arrive?
Our online orders typically take up to 3-5 business days to be processed and shipped. Orders placed Monday-Friday before 2:00pm CT will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when expecting your package. You will receive an email when your order has been shipped. Thanks for shopping with Therapy Boutique!
If I choose the in-store pickup option, how long before I will be able to pick it up?
Orders placed before 2:00pm CT Monday-Friday will be available to pick up two hours after receiving your order confirmation email. Orders placed after 2:00pm CT on Friday will be processed the following business day. In-store pickup is not available Saturdays, Sundays, or on holidays.
If I select in-store pickup for my online order, how do I return my purchase if needed?
All online orders must be returned by mail according to the guidelines stated in our return policy. Online merchandise CANNOT be returned in-store.
Do you ship internationally?
Yes, we do ship internationally at $30.00 .